Exact Instructions

Empathy is one of the #FiveIndicatorsofLove - its foundation is in truly understanding that people have a completely different paradigm than you do. There are moments - particularly when you're actively leading people - be it  your colleagues, customers, investors, team, audience or others from Point A to Point B - where it's especially important to take on what some call the "beginner's mind" - the ability to step outside your expertise and see your message through the eyes of someone encountering it for the first time.