ABOUT
I’m Utibe: a practitioner, writer, speaker, leader and advisor
I am on a mission to enable, equip and empower generations of love-led business leaders to stand boldly in their conviction to base business leadership on loving people.
I am solving for a world where leaders of organizations are primarily driven by LOVE for the people that their organizations impact.
With Two Decades of Experience Spanning…
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I have worked in entry-level roles, been in customer-facing front-line roles, balanced the multiple priorities and perspectives middle management requires served as an executive charged to set and steer direction and have also served as an advisor to founders
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I have held roles in strategy, operations, marketing, process redesign, experience design, business analysis, program management, customer service, and strategic planning.
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The industries include fast food, e-commerce, technology, hospitality, financial services, and energy/utilities.
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I have been part of 2-person and 50,000-person organizations, and a range in between.
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I have worked with teams across the globe: Asia, Africa, Australia, Latin America and in North America.
Where have these perspectives come from?
Observations | This work, Love as a KPI, has been derived from what I witnessed personally. I’ve tracked the domino effect that begins when a manager berates an individual employee before a team, and then watched it crash down on a wide range of people beyond that team.
Research | I’ve also reviewed innumerable research reports on what drives customer, employee and even community loyalty and advocacy and gleaned clear patterns.
Intrinsic Perspective | I draw on my own personal wiring: my propensity to bridge head and heart is evident in not just what I have done but how I have operated over two decades. I am motivated to drive business results and believe excellence is the only option AND I know those don’t have to come at the cost of the thriving of people.
Studies | I am also a lifelong student of humanity, infinitely curious about what shapes thinking, behavior and the true impact of decisions we make.
Experience in the Wild | And of course, I have been a recipient of business impact as a consumer, community member and a colleague. These perspectives have been the most informative in understanding the role Love (or lack of it) plays in business outcomes.
Three Things I believe
NO. 1
Business Plays a Significant Role…
in the way people are ‘left’ each day. Beyond products, services, or employment, businesses are the most powerful conduit for fostering humanity—or diminishing it
NO. 2
Sustainable Business Success…
much like sustainable personal success, is an inside job
NO. 3
The Real Bottom Line...
is how we are leaving people as a result of their interaction with our organization
Ways to Engage
with Utibe
Here’s how I can help:
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01. SPEAKING
Engaging talks that explore how putting your stakeholders first is the foundation of sustainable success. Learn how fostering commitment and trust enhances your organization’s culture, relationships, and bottom line.
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02. WORKSHOPS
Interactive workshops designed to help leaders and teams integrate people-first principles into their day-to-day operations. Learn how to foster commitment, build trust, and achieve business goals without compromising human fulfillment.
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03. APPLICATION
One-on-one support to help your organization implement Love as a KPI strategies. We’ll work together to create a tailored approach that fosters commitment and strengthens relationships, driving engagement, loyalty, and business performance
WHAT ARE PEOPLE SAYING ABOUT LOVE AS A KPI?
